Hello. I am writing this letter regarding someone who is employed with your company in La Mirada, California. Her name is Mary Surwillo. I live in Wisconsin and I was fortunate enough to meet her when she still lived here and she volunteered at the nursing home in Portage, WI after hurting her shoulder from truck driving and was going to rehab at the same time. What she had done for all of us as residents here, I don’t even know where to begin.
To start with she headed the Women’s Group that we had at one time and she would tell us all about her truck driving experiences. But the BIGGEST thing and we will always remember is around Halloween. That is her favorite holiday and she knew that all the residents would line up in a row and hand out so much candy to all the kids dressed up for trick or treating. But this particular year was different because Mary decided we needed more fun and more choices to dress up. I can’t even tell you how many costumes she made for a bunch of us. Her time and her money and supplies for a bunch of us. I saw smiles on faces that I thought would never smile. Yes, even I smiled, it was so much fun. I am only 53 so most of the residents are much older than I am and the joy and smiles on their faces that I never saw was priceless. Residents still talk about that Halloween to me still. She just has a way with people, it is so nice and comforting. I know first hand also, she was always there for me to talk to and to this day she still is, even though she now lives in California.
Thank you for your time but I just felt I should tell you what a special, loving and caring women you have in Mary. She goes way above and beyond her duties or job description. Trust me she used her own money in making those costumes for us and he own time.
- Portage, Wisconsin
This is a thank you for Mary S. If it wasn’t for her work with me each day for months, I wouldn’t have been able to write this note.
After my stroke I wouldn’t remember how to write, read, or do math. So we sat at the dinning room table and practiced the 3 R’s, then we finished for the day and played cards. She taught me a simple game and then I taught her canasta – a card game my parents had taught my sister and Iwhen we were growing up and we had played for years.
So thank you for sending the right person for me.
I recommend A-1 Caregivers / A-1 Home Care Agency for three very important reasons.
Reason #1: When I started making calls on a Saturday morning, many of the agencies were closed and were using voice mail to let potential customers leave messages. A-1 Caregivers had a live person answer the phone. They gave me all the information I needed in regards to cost, background information of the caregivers and the procedures for hiring. I explained to A-1 Home Care that I wasn’t sure how much care my mother needed. That same day, a second person from A-1 Home Care called me back and had caregivers lined up for interviews.
Reason #2: A-1 Home Care sent me four caregivers that I could meet and select the best choice for my mother. I made my decision and the caregiver was ready to start the following weekend. Other agencies sent out their “person in charge” – not any caregivers for me to meet.
Reason #3: I chose A-1 Caregivers / A-1 Home Care is that they allowed me the flexibility I needed to make changes as my mother’s condition progressed.
In conclusion, A-1 Caregivers had unbeatable prices.
- Seal Beach, CA
I have been very impressed with your A-1 Home Care Agency since I used your services personally. I was extremely pleased with the assistance you provided. I have referred several friends to your service and thought this may be another way to let everyone know what a fantastic service you provide. Thank you for the wonderful work you do with providing assistance in our homes.
- Downey Regional Medical Center