Camila Reyes & Rose C.
Back in the summer of 2011, our agency received a call from the daughter of our client, Mrs. Castro. Her daughter along with 5 other siblings were in search of dependable in home care service. By the tone of the call, it was clear that their elderly mother [Mrs. Castro] was very dear to each of them and they wanted nothing short of the best for her. Mrs. Castro had been diagnosed with new onset dementia and sundowner’s syndrome. The family wanted to take our client back home but needed to make sure that she had a suitable caregiver to provide service for her needs. Our team immediately scheduled interviews and sent one of our care manager’s to help conduct those interviews along with the family.
Since that time, our client has been provided with excellent elder care service by Camila Reyes and Dalaila Pilapil. Our caregivers have done a tremendous job with Mrs. Castro. The family now call Camile one of their adoptive sisters and never fail to say how wonderful Dalaila has been with their mom. Our client has been in a stable state and loves the presence of those two familiar faces that belong to her extraordinary caregivers.